At 9ph10, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
These cards highlight the core principles behind the 9ph10 Privacy Policy. They are a summary only — please read the full policy below for complete details.
9ph10 collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
All data transmitted between your device and the 9ph10 platform is protected by 256-bit SSL encryption — the same standard used by Philippine banks. Your personal and financial information is never transmitted in plain text.
9ph10 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with service providers who are contractually bound to protect it, and with regulators as required by law.
As a Filipino player, you have rights under the Data Privacy Act of 2012 (Republic Act 10173), including the right to access, correct, and request deletion of your personal data held by 9ph10.
9ph10 uses cookies to improve your platform experience and to analyse site performance. You can manage your cookie preferences at any time. We do not use cookies to track your activity on third-party websites.
9ph10 will only send you marketing communications if you have opted in to receive them. You can unsubscribe from marketing emails at any time. Transactional communications related to your account are always permitted.
9ph10 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all players who use the 9ph10 online casino platform at 9ph10.net (the "Platform"). This Privacy Policy describes how 9ph10 collects, uses, stores, shares, and protects your personal data when you access or use the Platform.
This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission (NPC). By registering an account on the 9ph10 Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, 9ph10 is the personal information controller in respect of the personal data collected through the Platform. This means that 9ph10 determines the purposes and means of processing your personal data.
If you have any questions or concerns about how 9ph10 processes your personal data, or if you wish to exercise any of your rights under applicable data protection law, please contact our Data Protection Officer using the contact details set out in Section 14 of this Policy.
When you register an account, make a deposit or withdrawal, contact our support team, or otherwise interact with the 9ph10 Platform, you may provide us with the following categories of personal data:
When you access the 9ph10 Platform, we automatically collect certain technical data about your device and usage, including:
9ph10 may receive personal data about you from third parties in the following circumstances:
9ph10 uses the personal data we collect for the following purposes:
9ph10 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
9ph10 shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (GCash, PayMaya, and Philippine banks), identity verification providers, game software providers, cloud hosting providers, and customer support platform providers. All service providers are contractually required to process your data only on 9ph10's instructions and to implement appropriate security measures.
9ph10 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, regulation, court order, or legal process. 9ph10 will notify you of such disclosure where permitted by law.
In the event of a merger, acquisition, restructuring, or sale of all or part of 9ph10's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
9ph10 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is yours — we use it only to provide and improve the 9ph10 service and to comply with our legal obligations.
9ph10 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
The following retention periods apply as a general guide:
Where personal data is no longer required for any of the above purposes, 9ph10 will securely delete or anonymise it in accordance with applicable data protection standards.
9ph10 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While 9ph10 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your 9ph10 account credentials and for notifying us immediately if you suspect unauthorised access to your account.
Cookies are small text files that are placed on your device when you visit the 9ph10 Platform. They allow the Platform to recognise your device, remember your preferences, and provide a more personalised experience. 9ph10 also uses similar technologies such as web beacons and local storage for comparable purposes.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the 9ph10 Platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the Platform.
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 9ph10:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
The 9ph10 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 9ph10 does not knowingly collect personal data from individuals under the age of 21.
If 9ph10 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the 9ph10 Platform, please contact us immediately at [email protected].
9ph10 may send you marketing communications about promotions, bonuses, new games, and other 9ph10 news by email or SMS, but only where you have given your explicit consent to receive such communications at the time of registration or through your account settings.
You can withdraw your consent to receive marketing communications at any time by:
Please note that withdrawing your consent to marketing communications will not affect your receipt of transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.
9ph10 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will provide reasonable advance notice to registered players via email or a prominent notice on the 9ph10 Platform.
The date on which this Privacy Policy was last updated is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed of how 9ph10 is protecting your personal data. Your continued use of the 9ph10 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 9ph10 processes your personal data, please contact our Data Protection Officer through the following channel:
For responsible gaming support, self-exclusion requests, or concerns about problem gambling, please visit our Responsible Gaming page or contact our support team directly. Gambling is addictive. Know when to stop.
Back to top9ph10 is built on trust. Your personal data is encrypted, never sold, and handled in full compliance with the Philippine Data Privacy Act. Ready to enjoy the platform? GCash deposits from ₱100. Must be 21+.
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